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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth Justice

November 15, 2024

5  out of  5
rating by Elizabeth Justice
"These ladies are awesome!! Got a greatly lowered rate!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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William Kephart

November 15, 2024

5  out of  5
rating by William Kephart
"All the staff here at State Farm Insurance are really great people they take their time at what they're doing they make sure that all your questions are answered their professionals and they all have amazing phone skills.. and they also have the best personalities"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Cooper Howell

November 14, 2024

5  out of  5
rating by Cooper Howell
"Claire provided great customer service when supporting my address and policy updates!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Andre Hayes

November 13, 2024

5  out of  5
rating by Andre Hayes
"Great"
We responded:
"Thank you so much for the 5 star review! "
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JaRon Hall

November 7, 2024

5  out of  5
rating by JaRon Hall
"Claire was such a big help with my questions I had for her regarding my policy. We had multiple conversations over the last couple days and she stayed very professional and went into great detail explaining and answering my questions throughout the whole time. Greatly appreciated! #FIVEstarSERVICE"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Taffie Hall

November 7, 2024

5  out of  5
rating by Taffie Hall
"Great working with agents, very professional and friendly."
We responded:
"Taffie, thank you so much for the kind words! We are so glad we were able to help you with your insurance needs! "
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Joe Sumner

November 5, 2024

5  out of  5
rating by Joe Sumner
"Miranda and Hannah are both very nice, compassionate, and diligent. They were able to save me hundreds of dollars per year with better coverage than I had with KY Farm Bureau."
We responded:
"Joe, we are so glad we were able to save you money and provide you with the customer service you deserve! Thank you for the 5 star review! "
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Victor Rivas

November 4, 2024

5  out of  5
rating by Victor Rivas
"I love the attention from this insurance agent thank you so much"
We responded:
"Victor, thank you for your review! Our attention to detail is important to us, so I am glad we were able to help you in that manner! "
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Terry Thompson

November 2, 2024

5  out of  5
rating by Terry Thompson
"I talked to a woman named Claire and she was great answered every question Farrell and even tried to help me on a few questions I have, I enjoyed talking to her I hope to deal with her always ,she's really one of a kind she's friendly personable and doesn't mind answering questions, and in this day 2024 I feel she's a very good asset to the company she's very self-explainable"
We responded:
"Terry, what a fantastic review! We all love Claire and are so glad that she gave you the customer service experience you deserve! "
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Jessica Shook

October 28, 2024

5  out of  5
rating by Jessica Shook
"If you are looking for insurance I highly recommend Miranda! Tons of knowledge and experience."
We responded:
"Jessica, thank you for your 5 star review and your praise! So glad we were able to help you and provide you with a little more knowledge on your insurance! "
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Jessica L

October 28, 2024

5  out of  5
rating by Jessica L
"Miranda and her team are awesome! If you need car insurance, home insurance or life insurance Miranda is your girl!"
We responded:
"Hey Jessica! Thank you for the great review!! So glad we were able to help you with your home, auto, and most importantly your life insurance! "
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Pat Hays

October 23, 2024

5  out of  5
rating by Pat Hays
"Excellent service and great follow-up. Great team to do business with."
We responded:
"Pat, thank you for your 5 star review and we are so glad we were ablet o help you out! "
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Nicole Trent

October 16, 2024

5  out of  5
rating by Nicole Trent
"Hannah with State Farm is awesome!!! She will really work with you and she is very personable! Hannah you ROCK!!!"
We responded:
"Nicole, thank you so much for the great review! We are so happy to have Hannah on our team and we are excited to have you as our customer! "
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firouzeh hatami

September 24, 2024

5  out of  5
rating by firouzeh hatami
"Shannon is great. So patient, do the best that she can for her customers. Follow up with them to make sure everything is OK!"
We responded:
"Thank you for the great review! We are so glad Shannon was able to help you! "
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Greg Clark

September 19, 2024

5  out of  5
rating by Greg Clark
"The agent I worked with was a pleasure to work with. She was patient and thorough, and kept me informed every step of the way on what was happening, and listened to and even laughed at, my stupid stories to boot. I am very happy with the service I received."
We responded:
"Greg, thank you so much for the great review. We aim to make insurance a joy and not a pain. Thank you for your continued support and being our customer! "
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Jim Fowler

September 9, 2024

5  out of  5
rating by Jim Fowler
"A drunk driver hit my home, it has been a lot of work and stress working to recover. I can’t thank Claire enough for her guidance in this ordeal. She has been extremely helpful and understanding . We are so grateful to her and Stare Farm. Sincerely Jim and Sue"
We responded:
"Jim, thank you for the very kind words. I am so glad that Claire was able to help you during this time! "
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Sam Bennett

August 29, 2024

5  out of  5
rating by Sam Bennett
"Shannon was very professional and helpful. We recommend this agency."
We responded:
"Thank you for the nice review!!"
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Tanisha Lee

August 29, 2024

5  out of  5
rating by Tanisha Lee
"Shannon was very helpful and nice she was able to get the quote that I needed."
We responded:
"Thank you for the great review!!! We are glad Shannon was able to help you out!"
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Shawn Pruitt

August 21, 2024

5  out of  5
rating by Shawn Pruitt
"Shannon was really positive and patient with me I’m very happy to be a State Farm costumer"
We responded:
"Shawn we are so glad to have you as a customer! Thank you for your business and the great review! "
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Dylan Lowe

August 15, 2024

5  out of  5
rating by Dylan Lowe
"Great prices and great customer service"
We responded:
"Thank you for your 5 start review! "
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Keith Franklin

August 12, 2024

5  out of  5
rating by Keith Franklin
"Excellent. Friendly, competent and helpful. Very pleased doing business with Miranda Scurlock."
We responded:
"Thank you so much Keith!! "
Profile photo of Jean Tessier

Jean Tessier

July 19, 2024

5  out of  5
rating by Jean Tessier
"When I first called Miranda Surclock State Farm Insurance Agent, Clarie was very friendly and immediately connected me with Miranda Surclock. Ms. Surclock was very professional and ensured that the transition from one State to Kentucky was smooth and painless. When I have had questions concerning coverage, my questions were taken seriously, researched if they can not provided an immediate answer, and answered within a short period of time. If you are looking for a great insurance State Farm Agent, I would recommend Miranda Scurlock and her staff."
We responded:
"Thank you so much for the kind review Jean! "
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Haley Hill

July 10, 2024

5  out of  5
rating by Haley Hill
"I had the best experience here! I spoke with Shannon who was so helpful and personable, (bonus points for getting me a much cheaper rate than with my previous agency!!) 10/10 recommend this agency to anyone looking for a customer centric agency and a great rate!"
We responded:
"Haley, thank you for your very kind and thoughtful review! We are so glad to have you as our newest customer and are excited to continue to work with you!"
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Bethany Knight

June 29, 2024

5  out of  5
rating by Bethany Knight
"Shannon Dawson was kind and helped with kind understanding. Will definitely be a continued client. Thank you for all the help."
We responded:
"Thank you for the nice review! Shannon is wonderful and we are so glad she was able to help you out!"
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Jonathan Hoskins

June 26, 2024

5  out of  5
rating by Jonathan Hoskins
"She was nice, and personable and easy to work with. I actually got to laugh with her a couple times to which is nice when you’re dealing with this kind of stuff. Little sad I couldn’t bribe her into sending me flowers for this review though 😊"
We responded:
"Thank you for the great review! We are sending virtual flowers! :D"