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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Roberts

July 14, 2026

5  out of  5
rating by Kevin Roberts
"Seth was very helpful and engaged while assisting me to start my home and auto policies with State Farm."
We responded:
"Thank you so much for the 5 star review!! We are so glad to hear that Seth was helpful and able to help you with your insurance needs! Please let us know if we can help with anything in the future. "
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George Smith

July 14, 2026

5  out of  5
rating by George Smith
"Iv done this once already. You where polite and funny."
We responded:
"Thank you so much for the 5 star review!! We are glad you got taken care of and a smile on your face in the process. "
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Ciney

July 13, 2026

5  out of  5
rating by Ciney
"Sergio was very helpful and professional and extremely nice"
We responded:
"Thank you so much for the 5 star review!! We are so glad to hear that Sergio was helpful and able to help you with your insurance needs! Please let us know if we can help with anything in the future! "
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Jennifer Franklin

July 13, 2026

5  out of  5
rating by Jennifer Franklin
"I have cut my car insurance and renter's insurance rates in half by going through State Farm! They have exceptional service. 👏"
We responded:
"Hey Jennifer, thank you so much for your review! We are so glad we are able save you money! "
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Neil J

July 10, 2026

5  out of  5
rating by Neil J
"Simple, easy, and straightforward. Very helpful, informative, and I’m very happy with the service and experience we have been given so far!"
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LaTonya Cole

July 8, 2026

5  out of  5
rating by LaTonya Cole
"Quick and easy quote"
We responded:
"Thank you for the 5 star review!"
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brandon hall

June 29, 2026

5  out of  5
rating by brandon hall
"Ashley did a fantastic job presenting me with all of the options I had while explaining the pros and cons and even though it was a lot of information, she made it easy to understand. She went above and beyond."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Ashley provided you with all the options, clearly explained the pros and cons, and made the process easy to understand—even with a lot of information. Her going above and beyond is exactly what we strive for. We truly appreciate your feedback!"
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Erica

June 16, 2026

5  out of  5
rating by Erica
"Easy process, everyone was very helpful, and this is by far the most affordable insurance I’ve came across in years. I recommend to everyone!"
We responded:
"We’re glad the process was easy and that our team was helpful. We truly appreciate your recommendation and are happy we could find you an affordable option. If you need anything in the future, we’re here for you!"
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Geneva Ross

June 15, 2026

5  out of  5
rating by Geneva Ross
"I had given up on looking for affordable car insurance when Ashley called me to talk about the rate she could get for me and took the time to explain all the benefits that I could get by choosing State Farm. During our conversation, she brought to my attention how many benefits I didn’t have with my old insurance and I realized I was losing money with what I already had. Talking to Ashley was like talking to an old friend and she made the process of getting set up with car insurance and life insurance an absolute breeze! I’m so glad she reached out to me and got me the coverage I needed."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear Ashley took the time to explain your options and helped you see the extra benefits you were missing with your previous coverage. It means a lot that she felt like an “old friend” and made getting set up for both your car and life insurance such an easy experience. We truly appreciate your trust in State Farm!"
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Aaron French

June 9, 2026

5  out of  5
rating by Aaron French
"The agent was extremely helpful and informative"
We responded:
"Hey Aaron, thanks for the review! I'm glad Ashley was able to help you with your insurance and answered any questions you might have had! "
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michelle herthel

June 8, 2026

5  out of  5
rating by michelle herthel
"Excellent customer service. Mr. Sanchez was very helpful in the process of finding the right fit for my insurance needs."
We responded:
"Hey Michelle, thank you for the kind words about Sergio! We are so glad he was able to help you in finding the best fit for you and getting you the best deal! Please let us know if you have any questions or concerns in the future."
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Steve Smith

June 2, 2026

5  out of  5
rating by Steve Smith
"I was very impressed with Mackenzie and her product knowledge. It’s nice to have someone that you can call and get real time answers."
We responded:
"Thanks so much for the amazing review, Steve! We really appreciate your support here in Louisville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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JT Stinnett

May 27, 2026

5  out of  5
rating by JT Stinnett
"Miranda Scurlock and her team are professional, friendly, and quick to help. Great customer service and easy to work with. Highly recommended!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear the team were professional, friendly, and quick to help, and that you had a great experience. We really appreciate your recommendation! 😊"
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Daniel Yount

May 27, 2026

5  out of  5
rating by Daniel Yount
"Easy and cheap! And you’ll talk to a real human in your area."
We responded:
"Hey Daniel, thank you so much for your review! We’re glad you found our service easy and affordable—and that you got to speak with a real local human. We appreciate your support! 😊"
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Adorn Botanicals

May 14, 2026

5  out of  5
rating by Adorn Botanicals
"Iv been with state from since my first vehicle and they always make sure that I am well taken care of and getting the best options as possible! Thank you , for having a wonderful team"
We responded:
"Adorn, thank you for your kind words! We are so glad to be there to support you and make sure to answer any questions you may have. "
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Michael Scarcelle

May 12, 2026

5  out of  5
rating by Michael Scarcelle
"Wonderful service and assistance -thank you!!"
We responded:
"Thank you for the 5 star review and kind words. "
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Kevin Hester

May 7, 2026

5  out of  5
rating by Kevin Hester
"Insurance is always tough to navigate and not on anyone’s Bingo card for the day. Ashley was absolutely amazing. I have never had such a painless process on moving my insurance carriers, Auto and Home. I rarely post reviews, but this was handled with care, a sense of urgency and with great respect. I also saved $2500.00 with better coverage! Win Win Win. Thank you Ashley and team. Highly recommend!"
We responded:
"Thank you so much for sharing your experience! We’re delighted to hear that Ashley and our team made the process of moving your auto and home insurance smooth and stress-free. It’s wonderful that you not only saved $2,500 but also gained better coverage—that truly is a win-win-win! We appreciate your trust and your recommendation means a lot to us. If you ever need anything else, we’re here to help!"
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danielle stevens

May 7, 2026

5  out of  5
rating by danielle stevens
"Sergio Sanchez from the Louisville office helped me with my quote. He was friendly, explained things well and genuinely wanted to help. My policy now is half the price I was paying with progressive. I not only have auto insurance, but I also have renters insurance for a much smaller payment. I appreciate the time he took out of his day to help me find coverage that was affordable with better coverage. I would recommend state farm and this office 10/10!"
We responded:
"Thank you so much for your kind words and positive feedback! We’re thrilled to hear that Sergio was able to provide you with friendly, clear, and helpful service. It’s wonderful that we could help you find affordable coverage that fits your needs better than your previous policy. Your recommendation means a lot to us, and we’re always here to assist you with any future insurance needs. Thanks again for choosing State Farm!"
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K Jeffus

May 5, 2026

5  out of  5
rating by K Jeffus
"Seth was great to work with on selecting a new insurance policy. He walked me through several quotes, was thorough & State Farm ended up having the best coverage for the best price. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Seth was able to help you find the best coverage at the best price. Your review means a lot to us. If you ever need assistance in the future, don't hesitate to reach out!"
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Michele Landry

April 27, 2026

5  out of  5
rating by Michele Landry
"Ashley was very nice and helpful. Would highly recommend."
We responded:
"Thank you for the 5 star review! I'm so glad to hear that Ashely was helpful. Please let us know if you have any questions or need anything in the future!"
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Candida Green

April 27, 2026

5  out of  5
rating by Candida Green
"Seth was great, worked with my busy schedule. Very easy to reach, affordable."
We responded:
"Thank you for the 5 star review! We are so glad that we were able to accommodate your needs and your schedule! Let us know how we can help in the future!"
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Valerie Ponder

April 27, 2026

5  out of  5
rating by Valerie Ponder
"Miranda was kind, knowledgeable, and efficient. It was a pleasure working with her and I am grateful she reached out to help save us money."
We responded:
"Valerie, thank you so much for the sweet google review! I am glad we were able to save you some money and get you better coverage too! "
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louisvillesteelers youthfootball

April 17, 2026

5  out of  5
rating by louisvillesteelers youthfootball
"Ashley was an absolute pleasure working with!!"
We responded:
"So glad to hear that Ashley helped you with your insurance needs! Thank you for the 5 star review! Please let us know if you have any questions or concerns in the future and we will be glad to help! "
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Daylen Lewallen

April 13, 2026

5  out of  5
rating by Daylen Lewallen
"Amazing quality service!! Very knowledgeable information thoroughly explained and overall great deals!!!"
We responded:
"Thank you for the great review Daylen! I am glad to know that you got valuable information and a great deal!! Please let us know how we can continue to help you in the future. "
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Katiuska Pino

April 13, 2026

5  out of  5
rating by Katiuska Pino
"Me atendió el Sr Sergio excelente atención y siempre responde cuando lo necesito , recomiendo 100 %"
We responded:
"¡Muchas gracias por sus amables palabras y su recomendación! Nos entusiasma saber que el Sr. Sergio le brindó un servicio excelente y estuvo siempre atento a sus necesidades. ¡Agradecemos su apoyo y esperamos seguir asistiéndole!"